OLIVIA BALLARD SHIPS WORLDWIDE

YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SHIPPED WITH A TRACKING NUMBER.

ALL DELIVERIES ARE SUBJECT TO THE DELIVERY COSTS WHICH WILL BE QUOTED AT CHECKOUT. ALL COSTS ARE TO BE PAID BY THE CUSTOMER UNLESS STATED OTHERWISE.

YOU WILL BE CHARGED DUTIES & TAXES SPECIFIC TO YOUR COUNTRY UPON RECEPTION. PLEASE MAKE SURE TO TRACK YOUR PACKAGE AND BE AWARE IF CUSTOMS ARE TRYING TO CONTACT YOU.

EU: ALL COUNTRIES WITHIN THE EUROPEAN UNION ARE SHIPPED ON DDP (DELIVERY DUTY PAID) BASIS, MEANING THAT TAXES AND DUTIES ARE INCLUDED IN THE FINAL PRICE.

OUTSIDE EU: PLEASE NOTE THAT THE SHIPPING RATES ARE NOT INCLUSIVE OF ANY CUSTOMS OR IMPORT DUTIES THAT COULD BE LEVIED WHEN THE PACKAGE REACHES YOUR DESTINATION COUNTRY. PLEASE BE ADVISED THAT IT IS 

YOUR RESPONSIBILITY TO PAY FOR THESE EXTRA CHARGES.

OUR FW23 COLLECTION IS MADE TO ORDER USING A PRE-ORDER SYSTEM
ORDERS WILL BE COLLECTED UNTIL 18TH OF JULY AND ARE GOING TO BE SHIPPED OUT END OF AUGUST.
THE EXACT DISPATCH DATE WILL BE ANNOUNCED VIA E-MAIL ONCE THE ORDER PERIOD HAS ENDED.

WHY?
WHILE WE ARE GROWING AS A SLOW FASHION BRAND, WE WANT TO STAY AS SUSTAINABLE AS POSSIBLE AND MINIMIZE THE WASTE OF NATURAL RESOURCES CAUSED BY PRODUCTION. THEREFORE, WE ARE IMPLEMENTING OUR NEW PRE-ORDER SYSTEM, THAT IS ALLOWING US TO BETTER PLAN AND CREATE CONSCIOUSLY.

HOW?
THE F/W COLLECTION IS AVAILABLE TO ORDER ONLINE UNTIL THE ORDERING PERIOD ENDS ON 18TH OF JULY.
THE FIRST ROUND OF ORDERED PIECES WILL GO INTO PRODUCTION AND ARE GOING TO BE SHIPPED OUT END OF AUGUST.

DELIVERY DATE?
WE WILL SEND OUT AN EXACT DISPATCH DATE AND ESTIMATED DELIVERY TIME FOR YOUR RESPECTIVE COUNTRY VIA E-MAIL. YOU WILL BE NOTIFIED WITH YOUR SHIPMENT TRACKING INFORMATION ONCE WE SEND OUT YOUR PARCEL.